In recent years, the demand for curbside pickup has skyrocketed as retailers strive to meet evolving consumer expectations for convenience and efficiency. What was once a niche service has now become a staple for major brands looking to enhance the shopping experience and streamline operations. At RJB, we have been at the forefront of this transformation, working with leading retailers like BJ’s, Kohl’s, and Walmart to optimize their stores for curbside pickup and order-ahead fulfillment.

Why Curbside Pickup is Here to Stay

The shift towards curbside pickup is driven by multiple factors, including consumer preference for speed, safety, and ease of access. Customers expect a seamless experience when picking up online orders, and retailers who fail to provide a well-designed pickup system risk losing business to competitors who do. By investing in efficient curbside pickup infrastructure, retailers enhance customer satisfaction and operational efficiency.

Our Experience: From Relocation to Expansion 

We have successfully completed numerous curbside pickup conversions across the country. Our work includes:

• Relocating Pickup Areas: Ensuring optimal traffic flow by strategically placing pickup locations to enhance efficiency and minimize congestion.

• Adding Dedicated Pickup Stations: Installing order-ahead pickup stations that allow customers to retrieve their items quickly and conveniently.

• Optimizing Store Layouts: Reconfiguring back-of-house operations to support increased order fulfillment demands without disrupting in-store shoppers.

Success Stories: BJ’s, Kohl’s, and Walmart

Our extensive experience includes working with major retailers to upgrade and expand their curbside pickup capabilities:

• BJ’s Wholesale Club: We’ve completed multiple conversions, relocating and enhancing curbside pickup areas to streamline operations and improve customer flow.

• Kohl’s: Our team has been instrumental in adding and optimizing order-ahead pickup stations, ensuring a faster and more efficient process for staff and customers.

• Walmart: As one of the pioneers in curbside pickup, Walmart continues to refine its system, and we’ve played a key role in modifying store layouts to accommodate increased demand.

Future-Proofing Retail Operations

Retailers looking to remain competitive must continue adapting to customer expectations. Whether it’s upgrading existing curbside infrastructure, adding dedicated pickup zones, or redesigning fulfillment processes, RJB has the expertise to implement efficient and scalable solutions.

If your business is looking to enhance its curbside pickup experience, we’re here to help. Contact us today to learn how we can optimize your retail operations for the future.